Returns & Exchanges
At Green Coffee Collective, we want you to be completely satisfied with your purchase. If your coffee gear or beans do not meet your expectations, you can return them for a full refund or exchange within 30 days of delivery.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our customer support team with your order number to receive a Return Authorization.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Product
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing